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Aisha Fulcher GI Associates of Maryland
“the ability to manage multiple IT projects efficiently with limited issues stands out as the most valuable”
eTrepid took over our Managed Services only 14 months, since that time there has been a noticeable difference in both support and the reliability of the environment. We have had many positive experiences to date, but the ability to manage multiple IT projects efficiently with limited issues stands out as the most valuable. eTrepid has multiple ways to create a service request and are very responsive to any request. They specifically escalate any issues that our Physicians have and resolve them quickly. Their staff is professional, friendly and make regular visits to check up on us which is very valuable.
Scott McKee, Owner, Foster’s Grille, Quick Server Restaurant Owner
“I’ve always been able to get support right away with eTrepid regardless of the time.”
We have worked with eTrepid for many years, they have always known what they were doing and have tackled a number of tough problems in that time. Response time is huge with a restaurant, I’ve always been able to get support right away with eTrepid regardless of the time. If it’s Friday night at 9PM and our internet goes out, that’s a big deal. I’ve always gotten ahold of someone right away that has an answer with eTrepid.