What are people saying about eTrepid?

eTrepid Provides excellent customer service and prompt resolutions. I highly recommend them mostly due to their extraordinary attention and knowledgeable, friendly, urgent team. eTrepid makes you feel like you are their most important client and treats every ticket as high priority.

Mail migration went off without a hitch! The technician was spectacular with his communication. He walked me through everything and spoon fed me information like I was a kindergartner. Couldn’t praise him higher.

Travel Leaders has been using eTrepid’s managed services and support for 5 years and have always been impressed with their knowledge and support in attacking any issue we can throw at them. We feel strongly about working with companies that participate in the community like eTrepid and their staff is very friendly and personable. I would recommend eTrepid to any small business that needs IT support.

The cyber care, Office 365, and cloud solutions provided by the eTrepid team have been great. Their remote service is highly reliable, and the response time has always been fantastic especially when needed through the COVID-19 pandemic. We have never had any issues and will continue to recommend eTrepid’s services just as we have done many times before.

The service provided by eTrepid has been amazing. The technicians are always on the ball and you never have to wait! While there is a disclaimer given stating a response could take anywhere from 24-48 hours, I have never had to wait long at all and their technicians knock it out of the park every time. I am extremely happy with all the services they have provided us, especially while teleworking.

Knowing eTrepid is managing my IT Services and providing basic cyber care allows me to focus more on my business and less on the worries of IT risks, misunderstood jargon, or services that cut out. These are all issues I've had when working with other providers, which can be devastating to a business! When looking for additional options surrounding business communications, I heard others praise eTrepid’s services and rapid response times. Especially when it came to VoIP phone services.